Teams at The NeuroMedical Center

Schedule and manage patient, office, and diagnostic appointments; answer and route phone calls; handle portal appointment requests; enter patient demographics and insurance; update medical records; assist with clinic rescheduling, patient check-out, and department coverage.

Support, optimize, and implement EHR and clinical IT systems; train clinical and nonclinical staff; troubleshoot system issues; improve clinical workflows and documentation; ensure regulatory compliance and evaluate emerging technologies to improve care delivery.

Manage medical billing and collections tasks including processing EOBs, following up on claims, handling patient and insurer communications, maintaining A/R and delinquent reports, preparing batches, processing refunds, and ensuring HIPAA-compliant handling of PHI.