Teams at The Mobile-First Company

Own and execute customer onboarding and support via Intercom, prioritize and resolve user issues, tag and analyze conversations, feedback to product, and iterate onboarding/automation using AI tools to improve operations.

The Head of Growth will design and scale growth strategies focusing on acquisition, activation, and retention, collaborating closely with engineering and design teams. Responsibilities include optimizing customer journeys, owning paid acquisition strategies, and leading cross-functional initiatives to enhance product-led growth.

The SMB Sales Executive will manage inbound sales calls, assist small business owners with the Allo software, and convert leads into paying customers while maintaining CRM records and onboarding support.