Teams at The Michaels Organization

Processes weekly and bi-weekly payroll for approximately 1,000 hourly and salaried employees across 33 states using UKG or similar systems. Audits payroll inputs and outputs, reconciles benefits, manages tax and deduction changes, maintains confidential records, generates reports, resolves discrepancies, and ensures compliance with federal, state, and local regulations. Partners with HR, Finance, and service teams while identifying process improvements and responding to employee payroll inquiries.

Reviews and corrects tenant ledgers, verifies HUD-50059 certifications, transmits monthly TRACS data, processes and reconciles HAP billings and vouchers, posts payments, resolves TRACS errors, and supports field office staff with billing, ledger, and HUD procedural questions. Maintains TRACS compliance, reconciles general accounts, responds to contract administrators, handles utility reimbursement checks, and organizes daily mail.

Assists the Community Manager with residential property operations, including resident recertifications, leasing inquiries, unit showings, lease processing, collections, eviction documentation, marketing, compliance, work orders, accounts payable and receivable, and office administration. The role requires customer-facing conflict resolution, attention to detail, property inspections, and occasional evening or weekend work.