Teams at The Law Office of Bryan Fagan, PLLC

Support criminal defense attorneys from client intake through case resolution. Maintain case files, track court dates and deadlines, organize discovery, prepare and e-file pleadings, build trial notebooks, communicate with clients, and coordinate with bond companies, jails, and pretrial services. The role requires strong organization, discretion, sound judgment, and calm communication while managing a deadline-driven caseload.

Serve as an initial contact for prospective legal clients, communicating by phone, email, and online channels. Evaluate and qualify leads, conduct initial consultations, identify legal needs, explain services, schedule attorney appointments, and meet sales goals. Maintain accurate records, complete data entry and documentation, report lead conversions, and coordinate with internal teams. The role requires strong customer service, sales ability, communication skills, computer proficiency, and CRM experience.

First point of contact for prospective clients: evaluate and qualify leads, conduct initial consultations, schedule attorney appointments, maintain CRM and records, meet sales goals, and provide high-quality customer service.