Teams at The Gym Group plc

Own digital product direction across member acquisition or engagement. Lead discovery, prioritization, experimentation, delivery, and optimization while partnering with Design, Engineering, Data, and business stakeholders. Use customer research, behavioral data, A/B testing, KPIs, and commercial evidence to improve conversion, revenue, engagement, retention, and customer experience. Influence senior stakeholders, lead cross-functional teams, and contribute to strengthening the organization’s evidence-led product practice.

Lead commercial analytics initiatives supporting Product and Retention teams. Responsibilities include designing measurement frameworks, evaluating strategic initiatives, reporting on payment performance, reducing member churn, delivering end-to-end analytical projects, influencing senior stakeholders, visualizing insights, mentoring analysts, and improving analytics through automation and AI. The role requires advanced SQL, commercial judgment, strong communication, and the ability to translate complex data into business decisions.