Teams at The Flagship Group, Ltd.

Lead IT and infrastructure projects from initiation through completion. Responsibilities include defining scope and timelines, managing risks, coordinating stakeholders and external partners, maintaining project documentation, reporting progress, overseeing change management, ensuring compliance with standards, and improving project delivery. The role requires strong planning, communication, leadership, stakeholder management, Agile experience, and knowledge of IT security and data protection.

Conduct technical audits and inspections of heating service, repair, and installation work across Suffolk, North Essex, and the wider East Region. Assess regulatory and company compliance, identify defects and risks, ensure corrective actions, produce quality reports, investigate concerns, and provide technical guidance to operational teams. Analyze performance trends and support continuous improvement, safety, and customer-focused service delivery.

Support and improve finance applications, particularly Microsoft Dynamics 365 Finance & Operations. The role involves configuring systems, resolving issues, automating manual processes, enhancing reporting, testing functionality, supporting emerging technology initiatives, and driving continuous process and data improvements across Finance and Technology teams.