Teams at The Family Place

Leads 24/7 domestic violence hotline operations by supervising, training, and scheduling counselors and PRN staff. Oversees call audits, quality assurance, documentation, performance metrics, compliance, policies, and process improvements. Provides trauma-informed crisis intervention, safety planning, referrals, and urgent situation support while maintaining confidentiality and survivor-centered service standards.

Leads corporate fundraising and in-kind giving strategy, builds and manages corporate prospect pipelines, secures and renews high-value partnerships, and coordinates donation solicitation, intake, acknowledgment, and distribution. Develops proposals, presentations, sponsorship fulfillment, and stewardship programs while collaborating with program, finance, operations, senior leadership, and Board members. Maintains CRM records and reports on revenue, pipeline health, in-kind value, and partner retention.

Owns individual donor revenue across major gifts, mid-level giving, and annual campaigns. Manages a major donor portfolio, develops cultivation and solicitation strategies, leads donor meetings and asks, and oversees stewardship and retention. Maintains accurate CRM records in Raiser's Edge, tracks pipeline health, analyzes campaign and giving data, and reports performance. Collaborates with senior leaders, board members, program teams, and development staff to identify opportunities and advance fundraising goals.