Teams at The Crown Estate

Leads customer strategy and operations across The Crown Estate’s Windsor and Rural portfolio, including visitor attractions, retail, hospitality, and leisure destinations. Owns commercial performance, P&L, budgets, forecasting, capital planning, customer experience, revenue growth, business cases, safety, stakeholder relationships, and team development. The role balances environmental and historic stewardship with premium service standards, operational effectiveness, and sustainable commercial growth.

Leads sustainability and nature recovery strategy across Windsor, rural, and coastal portfolios. Responsibilities include delivering net-zero and decarbonisation plans, managing sustainability and ecology teams, overseeing £20 million in environmental funding, developing budgets and business plans, tracking performance, providing technical expertise, building stakeholder partnerships, and promoting health, safety, inclusion, and team development. The role requires regular portfolio travel and strong knowledge of rural, coastal, farming, environmental, and sustainability matters.

Lead communications strategy and delivery for a large-scale Finance Transformation and ERP programme. The role translates complex technical and business changes into clear messaging, develops leadership communications and campaigns, engages diverse stakeholders, and supports organisational readiness and adoption. Responsibilities include partnering with Change, Training and Programme teams, advising senior leaders, coordinating internal and external communications, and using engagement insight to improve effectiveness.