Teams at The Cloudveil, Autograph Collection

Manage group sales and events for The Cloudveil (Jackson, WY) and Crystal Creek's Boston hotel. Handle lead distribution, group room blocks, partnerships, pre-arrival arrangements for luxury consortia guests, on-property activations, event programming, proposals, contracts, site visits, and client communications to drive bookings and relationships.

Greet and assist arriving and departing guests, handle luggage and valet vehicle retrieval/parking, track packages and valeted vehicles, maintain lobby and garage cleanliness, answer phone/email, use package tracking systems (MGS & GXP), follow brand service standards, and perform other guest-service and light maintenance tasks. Must lift up to 75 lbs and work flexible shifts including nights, weekends, and holidays.