Teams at The Cary Company

Responds to customer inquiries, processes orders, tracks deliveries, maintains CRM records, resolves complaints, and coordinates with sales, logistics, shipping, and warehouse teams. The role focuses on accurate order fulfillment, customer satisfaction, repeat business, and identifying relevant products or services. Candidates should communicate effectively, multitask, solve problems, and work accurately in a fast-paced environment.

Five-month rotational training program focused on customer relations, inside sales, quality assurance, logistics, and warehouse administration. The trainee will develop customer service, operational, inventory, shipping, receiving, and quality-compliance skills while gaining exposure to multiple business functions and leadership opportunities. Successful completion prepares participants for roles in customer relations, sales, quality assurance, logistics, purchasing, product management, or accounting.

Manage and grow customer accounts by responding to inquiries, providing product/pricing details, resolving issues, identifying upsell/cross-sell opportunities, maintaining CRM records, collaborating with internal teams, and meeting sales KPIs. Focus on warm leads; on-site at Addison, IL. Eligible for commission after 90 days plus monthly incentives.