Teams at The Bison Group

Leads Cisco ISE and Comply-to-Connect policy engineering, enterprise network access control, security integrations, Tier 3 troubleshooting, platform health, lifecycle management, change controls, onboarding, and operational improvement. Provides technical leadership, mentors teams, manages escalations, coordinates Cisco TAC cases, and supports secure distributed ISE deployments in regulated or mission-focused environments.

Leads Cisco ISE and C2C policy engineering, enterprise access control, security integrations, Tier 3 troubleshooting, platform health, lifecycle upgrades, change controls, and operational improvements. The role administers distributed ISE deployments, resolves complex authentication and certificate issues, coordinates Cisco TAC escalations, develops technical standards, supports onboarding, and mentors engineering and operations teams in mission-focused environments.

Provides advanced global maintenance and technical support for unified communications and collaboration systems, including VoIP, PBX, VTC, instant messaging, presence, and audio/video streaming. Responsibilities include system administration, troubleshooting, upgrades, patching, scheduling and monitoring conferences, ticket resolution, root-cause analysis, customer assistance, training, SOP development, and support for engineering projects. Requires TS/SCI clearance, IAT II certification, CCNA, and substantial education and experience.