Teams at Thérapie Clinic

Coordinate the clinic’s client journey, manage bookings and stock, support consultations, drive upselling and conversions, meet sales KPIs, maintain clinical room standards, resolve complaints, manage reviews, and conduct client retention calls.

Manage the Brixton aesthetic clinic by leading and mentoring staff, driving sales and commercial targets, ensuring policy compliance and five-star customer service, conducting team meetings, completing operational reporting, managing employee relations, and overseeing staff rostering and annual leave.

The Clinic Coordinator delivers an exceptional client journey through customer service, consultation support, booking and diary management, stock control, complaint resolution, and retention calls. The role also drives clinic revenue by converting consultations, upselling services, meeting sales KPIs, promoting skin consultations, and ensuring smooth client check-in and check-out. Maintaining clinical room standards and accurate stock records are also required.