Teams at Teton

Provide Tier 1 product support by monitoring channels, responding to users, triaging and resolving issues, creating tickets, escalating complex problems, validating installations, monitoring device status, and routing source-trigger events. The role follows structured SOPs, supports healthcare facility staff, coordinates with Customer Success, Engineering, Deployment, and Product teams, and includes overnight coverage and alternating weekend shifts.

Own and scale Teton’s information security and GRC function, including the ISMS, ISO 27001 certification, Vanta compliance automation, customer security assurance, risk management, and trust center development. Coordinate IT security operations, vendor reviews, incident response, access management, and security awareness. Lead readiness for Cyber Essentials, NHS requirements, NIS2, the Cyber Resilience Act, and healthcare and AI regulatory expectations.

Design and develop reliable electronics for edge computing and AI-driven healthcare devices. Responsibilities include schematic and PCB design, certification compliance, prototyping, testing, debugging, automated test scripting, and collaboration with manufacturers to move PCBs from prototype through mass production. The engineer will also integrate hardware with firmware, software, and mechanical systems while designing for reliability, robustness, and maintainability.