Teams at Tessitura Network

Provides advanced technical support for Tessitura members, specializing in complex and prolonged cases. Responsibilities include troubleshooting locally hosted infrastructure, servers, configurations, databases, APIs, SQL Server, SSRS, and SSDT; supporting cloud migrations and upgrades; managing critical tickets; investigating defects; coordinating with internal teams; maintaining knowledge articles; delivering training; and participating in 24/7 on-call coverage.