Teams at Terrific Innovation Ltd

Own the post-sale customer lifecycle for mid-market and enterprise accounts, including onboarding, activation, adoption, retention, renewals, and expansion. Build scalable customer success playbooks, health scoring, dashboards, and lifecycle processes. Partner with Sales, Product, and Engineering to drive customer outcomes, surface feedback, reduce churn, and identify growth opportunities.

Own and build the company’s revenue operations foundation, including HubSpot administration, pipeline hygiene, forecasting, reporting, commissions, quota tracking, and revenue processes. The role will establish CRM structure, improve data quality, automate leadership reporting, create reliable forecasting, identify commercial leakage, and strengthen operating discipline across a scaling revenue organization.

Build Terrific’s monetization and commerce data products from the ground up. Responsibilities include designing event and identity models, consent and attribution systems, reconciling reporting data, creating advertiser-facing campaign and reporting tools, delivering sponsored placements, and integrating external buying platforms. The role combines hands-on backend and data engineering with product ownership, customer collaboration, technical specifications, build-versus-buy decisions, and independent judgment.