Teams at Terminal

Owner of enterprise renewal, expansion, and commercial outcomes for assigned accounts. Build account plans, run disciplined expansion motions, hold executive relationships, lead pricing and order-form negotiations, and create the founding SAM playbook alongside COO/CEO. Measure success by connected-vehicle scaling, expansion ARR, and sustained NDR across the book.

Lead activation and time-to-value for enterprise telematics customers. Own success plans, QBRs, risk registers, and drive accounts from contract to production certification. Build the founding CSM playbook, establish cadence, align stakeholders, and feed activation friction back to R&D to enable scalable expansion.

Own post-sale technical lifecycle for enterprise accounts: design integrations, define production-readiness criteria, enable customer teams, scale fleet data ingestion, and own technical escalations. Build the founding Customer Engineer playbook and drive repeatable go-live processes while monitoring data quality and reliability.