Teams at Teranet Inc.

Leads Workday platform governance, enhancement roadmaps, stakeholder prioritization, semi-annual release management, testing, deployment, and communications. Coordinates Workday implementations, integrations, AI and automation initiatives, risks, dependencies, incidents, and cross-functional delivery. Partners with HR, Finance, Payroll, IT, vendors, and technical teams while supporting workload prioritization and enterprise change management.

Provides senior production application support for registry and commercial solutions. Responsibilities include incident and problem management, root cause analysis, production changes and releases, technical documentation, support scripting, patching and monitoring changes, disaster recovery exercises, certificate renewals, application testing, and troubleshooting issues with business teams and clients. The role requires on-call support, coordination across local and international teams, and expertise in Azure, OpenShift, ITIL, and ITSM.

Leads Teranet’s Business Continuity Management and operational resilience program. Responsibilities include developing BCM policies and roadmaps, facilitating business impact analyses, maintaining continuity plans, coordinating exercises and recovery testing, tracking remediation, reporting resilience metrics to executives, assessing third-party continuity capabilities, and delivering training and advisory support. The role partners with business, technology, risk, and external stakeholders to improve preparedness, response, and recovery from operational disruptions.