TEOCO Benefits Overview

Process and audit telecom invoices, validate billing and service changes, reconcile balances and credits, investigate audit exceptions, create disputes for incorrect charges, support client requests, and use Business Objects and Microsoft Office to document and report on vendor accounts and reconciliations.

Process and audit telecom invoices in TEOCO's cost assurance system, assign G/L coding, reconcile balances and credits, investigate audit exceptions, create disputes for invalid billing, support client requests, and develop expertise in billing systems, vendor terms, and contract repositories.

Lead operational delivery for major telecom clients: ensure SLA attainment, accurate high-volume invoice processing, cross-functional coordination, contract compliance, reporting/analytics, root-cause issue resolution, and continuous process improvements to maximize client satisfaction.