Tembo (tembomoney.com)
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The Customer Success role at Tembo focuses on handling customer inquiries and resolving issues effectively through various communication channels. Key responsibilities include aiding customers with the Tembo app, gathering feedback, and collaborating with the team to enhance customer experience.
As an Engineering Lead at Tembo, you will develop features, champion best practices, resolve performance issues, design the technical architecture, and foster a collaborative team culture. You will have ownership of the development process and impact the platform's future direction.
The Partnerships Lead at Tembo will drive partnership growth, manage day-to-day operations of existing partnerships, source new opportunities, lead on pitches, and optimize processes for efficiency. This role demands strategic thinking and a focus on data to increase lead volume and engagement, while collaborating with marketing to launch new initiatives.