Telnyx Benefits Overview

Troubleshoot complex customer issues involving networking, APIs, voice, messaging, IoT, and AI products. Investigate logs and integrations using technical diagnostic tools, collaborate with customers, vendors, and engineering teams, document solutions, and improve self-service resources. The role also supports AI-first automation by building bots, automating workflows, and creating scripts to reduce repetitive support tasks.

Own full-cycle recruiting for global go-to-market roles across sales, sales engineering, marketing, EMEA, and APAC. Responsibilities include proactive sourcing, pipeline building, stakeholder partnership, candidate engagement, offer coordination, and improving hiring metrics. The recruiter will hire Account Executives, BDRs, channel sellers, sales engineers, and marketing professionals while representing Telnyx’s products and mission.

Design and operate customer-facing networking APIs, Python orchestration control planes, and automation that configures routers across global points of presence. Build resource allocation, job queues, retries, rollback, reconciliation, BGP, WireGuard, GRE, NAT, firewall, DNS, cloud interconnect, and Envoy xDS integrations. Own production monitoring, incident response, billing synchronization, API compatibility, and network configuration drift detection across application and infrastructure layers.