TeleTech Consulting (formerly iKnowtion)

At TeleTech, we apply our four customer experience solutions—Consulting, Technology, Care and Growth—to help companies provide an amazing experience to their customers, build customer loyalty, and grow their business. As part of our Consulting segment, our Insights team in Burlington offers high-end analytical services and solutions that help our clients capture insights and create strategies for attracting, engaging, and retaining customers. The group’s services include customer analytics, learning insights and contact center analytics.