Teams at Teleradiology Solutions (TRS)

Provides onsite Level 1 and Level 2 technical support for Windows desktops, laptops, applications, peripherals, Microsoft 365, Active Directory, connectivity, and IT infrastructure. Responsibilities include incident resolution, user administration, endpoint security, patching, asset tracking, hardware coordination, documentation, and escalation of complex issues. Supports VPNs, printers, meeting-room technology, video conferencing, infrastructure projects, and security compliance activities.

Manage and optimize LAN/WAN, WLAN, VPN, internet connectivity, routers, switches, and firewalls. Monitor network performance, uptime, utilization, and security; troubleshoot DNS, DHCP, routing, and connectivity issues; coordinate with ISPs and vendors; maintain network documentation and IP inventories; and support infrastructure upgrades, backup connectivity, and disaster recovery.

Conduct medical imaging research focused on radiology, cardiology, teleradiology, emergency imaging, and AI. Responsibilities include literature reviews, data extraction and database maintenance, research methodology and statistical analysis, scientific writing, grant proposals, journal submissions, conference collaboration, and educational material development.