Telenet Benefits Overview

Maintain and improve telco cloud virtualization and Kubernetes platforms through monitoring, automation, capacity planning, and performance engineering. Build AIOps capabilities, support application teams, maintain CI/CD pipelines, resolve L2/L3 incidents, and contribute to platform designs and roadmaps. The role includes AI-assisted scripting, documentation, incident analysis, agile collaboration, and shared on-call support.

Manage and optimize monitoring platforms, build API and database integrations, automate alarm handling and incident detection, troubleshoot complex application issues, and contribute to AI-driven operational improvements. The role bridges business needs and technical solutions, supports software lifecycles, and participates in a 24/7 on-call rotation for business-critical applications.

Analyzes business needs, gathers and documents requirements, evaluates solution options, and translates stakeholder needs into actionable business requirements and user stories. The role collaborates with architects, technical teams, customers, vendors, and stakeholders; defines acceptance criteria; supports testing, implementation, change management, and process documentation; and provides data-driven insights for operational and strategic decisions.