Teams at Telecel Ghana

Manages regional power and fibre engineering operations for fixed and mobile networks. Oversees SLA and KPI performance, work allocation, network readiness, fibre backbone deployment, exchange and data centre maintenance, outsourced vendor operations, incident restoration, change management, stakeholder coordination, and health and safety compliance.

Owns revenue, distribution, subscriber acquisition, and churn-reduction performance across an assigned geographic zone. The manager implements sales strategies, oversees airtime and T. Cash distribution KPIs, develops acquisition channels, works with distributors, agents, freelancers, and retailers, trains agents, manages Area Account Developers, and executes local trade marketing campaigns, activations, and promotions.

Manage Oracle and MS SQL database platforms across Telecel Ghana. Provide L1/L2/L3 support, oversee testing, deployment, maintenance, upgrades, clustering, backups/restores, resolve escalations, develop business cases, and coordinate with vendors and IT leadership.