TechOp Solutions International
TechOp Solutions International Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers dental insurance
Offers health insurance
Offers Flexible Spending Account (FSA)
Offers vision insurance
Offers generous parental leave
Career Growth + Development
Provides customized development tracks
Provides tuition assistance
Work-Life Balance + Wellbeing
Offers generous PTO
Provides paid holidays
Provides military leave
Offers paid volunteer time
Provides bereavement leave
Offers an Employee Assistance Program (EAP)
Company Culture
Offers a remote work program
Recently posted jobs
Information Technology
Provides technical support, system administration, and troubleshooting for computers, software, hardware, networks, cloud platforms, and business applications. Supports Microsoft 365, Salesforce CRM, AWS, and Amazon Connect; manages access requests with government IT; monitors system performance; resolves issues for a 24/7 team; and maintains compliance with contractual and security requirements.
Information Technology
Lead design, development, implementation, and support of enterprise call center applications. Manage SDLC and software development activities. Lead Training and Quality Assurance team, develop training programs and materials, monitor multi-channel customer interactions, establish quality standards, run calibration sessions, analyze quality trends, prepare QA reports/dashboards, and coordinate corrective actions and continuous improvement with operational leadership.
Information Technology
Support DHS privacy compliance by maintaining privacy documentation (PTAs, PIAs, SORNs), capturing system and data-use information, researching policies, reviewing and quality-checking documents, tracking assessments and action items, coordinating stakeholders, and protecting sensitive information under established templates and controls.
