Teams at TECH5 USA, Inc.

Deploys, manages, and supports customer on-premises and SaaS systems, including AWS GovCloud environments, hardware, software, and user devices. Provides helpdesk support, troubleshooting, monitoring, implementation assistance, documentation, asset management, and customer communication. Participates in on-call rotations, testing, defect reporting, security training, and occasional customer-site visits. Requires Virginia residence, basic networking knowledge, PC and peripheral troubleshooting experience, and familiarity with client-server systems.