Teams at TeamFicient

Manage administrative and operational projects from planning through delivery, including SOP development, process documentation, master data governance, reporting, and leave workflows. Coordinate cross-functional stakeholders, track milestones, resolve roadblocks, maintain documentation governance, and ensure data accuracy across administrative systems. Prepare status reports and executive dashboards while improving internal processes and supporting distributed teams.

Manage social media channels for an eco-skincare brand, creating short-form video content, scheduling campaigns, monitoring analytics, and engaging ocean-focused communities. Provide customer support through comments, direct messages, tags, and reviews, addressing product, shipping, order, and ingredient questions. Collaborate with ambassadors and nonprofit partners, support giveaways and events, educate audiences about reef-safer sunscreen, and escalate complex issues to internal teams.

Maintains financial records, records transactions, reconciles accounts, supports accounts payable and receivable, prepares invoices and financial reports, assists with payroll and month-end close, and organizes audit and tax documentation. Communicates with clients, vendors, and internal teams in English and Spanish while ensuring accuracy, confidentiality, and compliance.