The Sales Development Representative will conduct outbound prospecting, develop strategies for lead engagement, and maintain records in the CRM system.

Manage customer onboarding projects from start to finish, ensuring collaboration with multiple teams and technical guidance. Develop plans to transition from legacy systems and train users on the platform.

Manage renewal engagements and negotiate contracts while identifying upsell opportunities. Build relationships with clients and internal teams to align services with client goals.

The Customer Success Associate is responsible for maintaining client relationships, providing technical consultation, managing accounts, and collaborating with internal teams to enhance product offerings.