Teams at Team Velocity Marketing, LLC

Own relationships with automotive dealership website clients, providing proactive support, troubleshooting issues, managing product retention, and identifying upsell and expansion opportunities. Analyze website KPIs, Google Analytics, SEO, and customer behavior; deliver monthly reporting and recommendations. Manage feature requests, backlogs, cases, priorities, and timelines in Salesforce while coordinating with digital and creative teams to improve site performance, customer satisfaction, adoption, retention, and revenue.

Supports FordDirect client accounts by coordinating deliverables, preparing meeting and reporting materials, documenting client discussions, maintaining portals, resolving production issues, and communicating status updates. The role assists account management, supports integrated marketing campaigns, maintains automotive compliance knowledge, and helps strengthen client relationships and retention. It requires strong organization, communication, critical thinking, and customer-service skills in a fast-paced remote agency environment.

Own relationships with automotive dealership clients, managing complex accounts, resolving website issues, monitoring performance, and driving retention and expansion. Responsibilities include monthly KPI reporting, Google Analytics and SEO analysis, feature request prioritization, Salesforce case and backlog management, upsell identification, cross-functional coordination, and recommendations for website enhancements. The role requires strong dealership operations knowledge, digital marketing expertise, and proactive customer relationship management.