TDECU Benefits Overview

Provides member-facing credit union services, including teller transactions, account opening and maintenance, consumer loan applications, loan package preparation, issue resolution, digital banking assistance, compliance activities, and cross-selling financial products. Builds member relationships, schedules appointments, supports sales goals, conducts outbound calls, and delivers personalized service in lobby and drive-up environments.

Processes teller transactions, opens and services deposit accounts, completes consumer loan applications, resolves member issues, cross-sells financial products, supports digital banking, and meets service and sales goals. The role also maintains transaction accuracy, follows Bank Secrecy Act and credit union compliance requirements, schedules appointments, conducts outbound calls, and participates in community activities.

Leads end-to-end payroll operations for more than 1,000 multi-jurisdictional employees. Oversees Workday Payroll processing, compliance, tax reporting, reconciliations, internal controls, time and attendance, payroll accounting interfaces, audits, reporting, and system enhancements. Partners with Finance, Accounting, HR, and Internal Audit to resolve issues, improve processes, support acquisitions, and maintain accurate payroll policies and procedures.