TDECU Benefits Overview

Provide expert retail banking service by opening, closing, and servicing member accounts and loans, resolving complex issues, driving member growth and sales, partnering with other lines of business (mortgage, insurance, wealth), mentoring colleagues, and achieving performance metrics while maintaining compliance and excellent member experience.

Lead and manage the enterprise BSA/AML/OFAC compliance program, oversee a team (3-5 direct reports), design policies and controls, drive risk assessments, manage regulatory examinations and SAR/CTR filings, coordinate with enterprise partners, and ensure program effectiveness and training.

Provide member-focused teller and relationship services: process deposits/withdrawals, open and service accounts and consumer loans, resolve member issues, cross-sell products, educate on digital banking, and complete compliance tasks.