Teams at TBK Bank, SSB

Investigate and resolve complex potential fraudulent account activity using multiple systems. Make judgment-based decisions, contact customers, monitor fraud/risk software, process affidavits, collaborate with law enforcement, and ensure compliance with BSA, Reg E, Reg CC and MasterCard rules. Provide backup ATM and dispute processing support and respond to inquiries promptly.

Provide prompt, accurate financial transactions and exceptional customer service at a bank branch. Profile customers, open accounts, process stop payments and debit card orders, safeguard customer information, identify cross-sell opportunities, refer to other departments, and support branch goals and community events.

Provide prompt, accurate financial transactions while delivering exceptional customer service. Profile customers, open accounts, process stop payments and debit card orders, refer customers to departments, safeguard customer information, support branch goals, identify cross-sell opportunities, and participate in community and bank events.