Teams at Taxfix

Provide inbound customer support via email, phone, and live chat; resolve varied tax return and accountant-partner issues; own cases end-to-end; contribute to projects, product/process improvements, and data analysis to enhance service.

Build and automate multi-market content systems, run CRO/ASO experiments (A/B, multivariate, multi-armed bandits), design templates and translation pipelines, implement structured data and AI-powered workflows, maintain tooling and dashboards, and ensure quality across DE/EN/ES markets.

Build and scale multi-market content systems: design and run CRO/ASO experiments (including multi-armed bandits), automate structured content pipelines and translations with no-code and AI tools, create cross-market templates, maintain tooling and dashboards, and ensure content quality and seamless agency handoffs across DE/EN/ES markets.