Teams at Tax Relief Advocates

Build and operate backend services, batch and real-time data pipelines, document-processing systems, APIs, integrations, and data models supporting an AI platform. Develop reliable OCR and LLM workloads, data quality monitoring, secure exports, cloud infrastructure, and CI/CD workflows. Design for distributed-system failures, authentication, authorization, and sensitive-data protection. Contribute to architecture decisions, maintain legacy services, support internal tools, mentor junior engineers, and improve engineering standards.

Conduct outbound collection calls on delinquent accounts, negotiate payment solutions, process payments, and resolve inbound billing inquiries. Manage billing issues through CRM and merchant portals, handle chargebacks, audit accounts, and reconcile billing information. The role focuses on revenue collection, customer assistance, and achieving performance targets in an onsite environment.

Close warm phone leads for tax relief services by building rapport, handling objections, and guiding clients toward purchase decisions. Record customer notes in CRM software and complete paid training on tax-related offerings. The role offers a base salary, commissions, benefits, and a retention bonus, with schedules running Wednesday through Sunday or Friday through Tuesday.