Teams at Tax Relief Advocates

Build and operate backend services, batch and real-time data pipelines, document-processing systems, APIs, integrations, and data models supporting an AI platform. Develop reliable OCR and LLM workloads, data quality monitoring, secure exports, cloud infrastructure, and CI/CD workflows. Design for distributed-system failures, authentication, authorization, and sensitive-data protection. Contribute to architecture decisions, maintain legacy services, support internal tools, mentor junior engineers, and improve engineering standards.

Provides client and case support in a tax resolution environment by handling callbacks, collecting documents, conducting welcome calls, reviewing case progress, communicating status updates, and assisting with inbound customer service calls. The role requires professional, empathetic communication, proactive follow-up, and comfort working in a high-volume call center setting.

Sales Openers will make high-volume outbound calls to qualify leads for tax relief services, ensuring smooth handoffs to sales closers and using CRM tools to document interactions.