Teams at Tatum

Provide end-to-end technical support and solution engineering for customers using Tatum’s blockchain platform. Troubleshoot integrations using logs, monitoring, and APIs; propose practical fixes and improvements; collaborate with Engineering and Infrastructure on incidents; prevent recurring problems through automation and documentation; participate in on-call rotation and proactively engage customers to improve integrations and product experience.

Design, build, and maintain scalable TypeScript backend services and APIs using NestJS and MongoDB. Collaborate with frontend and product teams, integrate third-party services, implement automated tests, participate in code reviews, and prioritize code quality and maintainability.

Lead and support a hands-on engineering team across infrastructure, blockchain operations, platform, and quality. Own reliability, observability, on-call, incident response, CI/CD, and cost decisions. Drive planning, prioritization, cross-team collaboration, technical standards, release quality, and vendor assessments while working closely on production debugging and platform improvements.