Tarro Benefits Overview

Lead end-to-end onboarding of new and reactivated restaurant clients: gather operational requirements, configure back-end across products (including Greendot), perform QA, manage cross-functional implementation, own first 14 days post-live, handle escalations, and recommend best practices to drive adoption and upsells.

Provide front-line support, administration, and maintenance of corporate technology, applications, and hardware. Participate in design, automation, onboarding/offboarding, incident response, root-cause analysis, and projects such as MFA, directory login, access orchestration, and zero-touch hardware deployment.

Provide hardware deployment, onboarding, and technical support for restaurant clients: configure and ship equipment, troubleshoot networking and telephony issues (remote and onsite), resolve outages, document cases, and escalate when needed. Support frontline onboarding for pizza and Chinese American restaurants and build working knowledge of Tarro's hardware and backend systems.