Tapestry - Coach and Kate Spade
All Teams
Product + Tech Team
Top-notch designers are just part of the equation at Tapestry, parent company to famed brands Coach and Kate Spade New York. There are also many tech and digital pros who build a seamless shopping and customer experience. “Tapestry is always trying to be at the forefront of the digital retail landscape,” Senior Director of Testing & Innovation Madison Hajeb said. “Innovation is a mindset that we use to stay customer-centric and always have our user’s needs foremost in our approach.”
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Employee Reviews
Having multiple brands lends itself to professional exploration. Hanifin, for example, has worked in inventory management, global pricing and data analytics. Now she’s on the digital team, supporting sales and events e-commerce features. Throughout, managers and leaders have been instrumental. “People were transparent with me about my strengths and opportunities and took the time to help me grow both hard skills and soft skills,” she said.
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Chaudhry’s team handles Tapestry’s data platforms, ultimately supporting marketing campaigns, customer data management and initiatives like Tapestry’s Loyalty program by leveraging a powerful cloud-native stack. “We've been able to deliver many business-critical initiatives with speed, agility and accuracy largely due to the flexibility and technical depth of our stack and the expertise of our engineering team,” Chaudhry said.
Overseeing A/B testing roadmaps for Tapestry’s brands and e-commerce sites, Hajeb helps validate the digital experiences that resonate with customers. That means being forward-thinking, as seen through a current project to reimagine how to address customer needs while shopping. “Instead of listing questions and answers, we can provide dynamic size charts or tools where the customer can see exactly what fits inside a tote bag,” Hajeb said.
What People Are Saying About Tapestry - Coach and Kate Spade
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Innovation & Products: Teams build shared, cloud-native platforms (e‑commerce, loyalty, data) for Coach and Kate Spade, with visible investments like a patented AI layer (Mira) and a headless, performance‑focused web architecture. Feedback suggests experimentation (A/B testing, pilots, internal AI summits) is routine and tied to speed‑to‑value with the business.
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Work-Life Balance: Hybrid rhythms centered at the NYC hub, year‑round Flex Fridays, wellness days, and meeting‑free focus blocks are called out to protect focus time for Product + Tech teams. The setup supports in‑person working sessions for discovery and launches without enforcing rigid, office‑only routines.
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Leadership: Technology has an explicit seat at the table via senior digital leadership (Chief Information & Digital Officer) and governance that ties product choices to brand strategy and financial outcomes. Leaders consistently frame work in commercial terms—speed‑to‑value, omnichannel impact, and the “magic + logic” balance across brands.
What People Are Saying About Tapestry - Coach and Kate Spade
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Team Support: Teams in New York co-locate across Coach and Kate Spade under one Hudson Yards roof, with focus rooms and collaboration zones that enable close cross‑brand partnering. This shared HQ setup in New York is described as a modern, collaborative environment with upgraded tools that support day‑to‑day coordination.
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Work-Life Balance: The New York HQ operates with a flexible hybrid setup complemented by practices like year‑round Flex Fridays and meeting‑free focus blocks to protect flow time. These rhythms are highlighted for NYC‑based Product + Tech teams working out of 10 Hudson Yards.
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Innovation & Products: New York–based teams lead tangible product work, from the NYC Digital Product Creation group using 3D/digital twins to product roles building discovery and conversion features from the Hudson Yards HQ. These activities show hands‑on exposure in New York to modern tools and ecommerce experience building.
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At a glance
tapestry’s tools
Experts in Java, SQL, Snowflake & other tools welcome.
outside of work
Childcare support and more through new family care benefits.
weekend-ready
Clock out after 1 p.m. via Flex Fridays.
more than just colleagues
Hundreds involved in employee resource groups from Black Alliance and Working Parents & Caregivers to Prouder Together and Asian Heritage Alliance.
