All Teams

Product + Tech Team

Top-notch designers are just part of the equation at Tapestry, parent company to famed brands Coach and Kate Spade New York. There are also many tech and digital pros who build a seamless shopping and customer experience. “Tapestry is always trying to be at the forefront of the digital retail landscape,” Senior Director of Testing & Innovation Madison Hajeb said. “Innovation is a mindset that we use to stay customer-centric and always have our user’s needs foremost in our approach.”

Employee Reviews

Kelley Hanifin

There are so many smart and kind people at Tapestry. That type of environment allows you to be curious, build relationships and grow quickly.

Kelley Hanifin, Senior Product Manager, Digital Sales & Events


Having multiple brands lends itself to professional exploration. Hanifin, for example, has worked in inventory management, global pricing and data analytics. Now she’s on the digital team, supporting sales and events e-commerce features. Throughout, managers and leaders have been instrumental. “People were transparent with me about my strengths and opportunities and took the time to help me grow both hard skills and soft skills,” she said.


 Muhammad Chaudhry

We have a culture where ‘smart failures’ are rewarded to encourage the team to try out new and innovative ways to solve complex technical and business problems.

Muhammad Chaudhry, Head of Data Engineering


Chaudhry’s team handles Tapestry’s data platforms, ultimately supporting marketing campaigns, customer data management and initiatives like Tapestry’s Loyalty program by leveraging a powerful cloud-native stack. “We've been able to deliver many business-critical initiatives with speed, agility and accuracy largely due to the flexibility and technical depth of our stack and the expertise of our engineering team,” Chaudhry said.

Madison Hajeb

Innovation at Tapestry means trying new things, taking risks, and being unafraid of failure. It means a goal of delivering a top-notch experience to our customer, whether online or in-store, by trying and using new technologies and strategies available to us.

Madison Hajeb, Senior Director of Testing & Innovation


Overseeing A/B testing roadmaps for Tapestry’s brands and e-commerce sites, Hajeb helps validate the digital experiences that resonate with customers. That means being forward-thinking, as seen through a current project to reimagine how to address customer needs while shopping. “Instead of listing questions and answers, we can provide dynamic size charts or tools where the customer can see exactly what fits inside a tote bag,” Hajeb said.

What People Are Saying About Tapestry - Coach and Kate Spade

  • Innovation & Products: Product + Tech teams run real test-and-learn programs, share wins across Coach and Kate Spade, and build on modern data/AI platforms (e.g., Snowflake/AWS, internal tools like “Mira” and “Apollo”). Feedback suggests experimentation and platform reuse help teams move at a “speed that matters” while keeping work close to measurable customer and brand outcomes.
  • Work-Life Balance: Hybrid rhythms centered on the Hudson Yards hub, year-round Flex Fridays, and meeting-free focus blocks are positioned to preserve flow and personal time. Feedback suggests in-person rituals for discovery and launches are balanced with flexibility for remote work.
  • Learning & Development: Cross-brand scope gives Product + Tech practitioners broad exposure and mobility, with mentorship and rotation opportunities highlighted alongside shared centers of excellence. This surface area enables PMs, engineers, and data teams to develop skills across ecommerce, loyalty, clienteling, and data products.
49 Minutes AgoSaved
Hybrid
Tannersville, PA, USA
eCommerce • Fashion • Retail • Sales • Wearables • Design
Provide personalized styling and sales support on the retail floor: greet customers, advise on looks, drive sales through storytelling, maintain product and stockroom organization, complete POS transactions, and work flexible schedules including peak retail times and holidays.
49 Minutes AgoSaved
Hybrid
Gretna, NE, USA
eCommerce • Fashion • Retail • Sales • Wearables • Design
Serve customers as a stylist and trusted advisor: greet guests, provide product knowledge and styling advice, drive sales through storytelling, complete POS transactions, maintain stockroom organization, and support store operations. Must handle flexible schedules and physical tasks (lifting, bending) while using omni-channel selling techniques.
2 Hours AgoSaved
Hybrid
New York, NY, USA
eCommerce • Fashion • Retail • Sales • Wearables • Design
Manage global retail store new builds, remodels, and rollouts from pre-construction through closeout. Oversee construction administration, procurement, budgets, schedules, vendor and contractor coordination, site inspections, permitting/code compliance, and project documentation to ensure design intent, quality, and on-time delivery.

At a glance

tapestry’s tools

Experts in Java, SQL, Snowflake & other tools welcome.

outside of work

Childcare support and more through new family care benefits.

weekend-ready

Clock out after 1 p.m. via Flex Fridays.

more than just colleagues

Hundreds involved in employee resource groups from Black Alliance and Working Parents & Caregivers to Prouder Together and Asian Heritage Alliance.