Tapestry - Coach and Kate Spade
All Teams
Product + Tech Team
Top-notch designers are just part of the equation at Tapestry, parent company to famed brands Coach and Kate Spade New York. There are also many tech and digital pros who build a seamless shopping and customer experience. “Tapestry is always trying to be at the forefront of the digital retail landscape,” Senior Director of Testing & Innovation Madison Hajeb said. “Innovation is a mindset that we use to stay customer-centric and always have our user’s needs foremost in our approach.”
View Gallery
Close
Employee Reviews
Having multiple brands lends itself to professional exploration. Hanifin, for example, has worked in inventory management, global pricing and data analytics. Now she’s on the digital team, supporting sales and events e-commerce features. Throughout, managers and leaders have been instrumental. “People were transparent with me about my strengths and opportunities and took the time to help me grow both hard skills and soft skills,” she said.
Close
Chaudhry’s team handles Tapestry’s data platforms, ultimately supporting marketing campaigns, customer data management and initiatives like Tapestry’s Loyalty program by leveraging a powerful cloud-native stack. “We've been able to deliver many business-critical initiatives with speed, agility and accuracy largely due to the flexibility and technical depth of our stack and the expertise of our engineering team,” Chaudhry said.
Overseeing A/B testing roadmaps for Tapestry’s brands and e-commerce sites, Hajeb helps validate the digital experiences that resonate with customers. That means being forward-thinking, as seen through a current project to reimagine how to address customer needs while shopping. “Instead of listing questions and answers, we can provide dynamic size charts or tools where the customer can see exactly what fits inside a tote bag,” Hajeb said.
What People Are Saying About Tapestry - Coach and Kate Spade
-
Team Support: Colleagues are often seen as smart, kind, and easy to partner with, enabling cross-functional work across Product, Engineering, merchandising, and brand teams. Feedback suggests this supportive environment fosters curiosity, strong relationships, and quicker growth on the Product + Tech team.
-
Innovation & Products: Experimentation is actively encouraged, with “smart failures,” A/B testing, and AI hackathon-style events used to solve technical and commercial problems. Feedback suggests this orientation keeps product work close to customer outcomes rather than tech for tech’s sake.
-
Learning & Development: Mobility across functions and brands is highlighted, with managers providing transparent feedback and opportunities to broaden skills from analytics to digital product. Feedback suggests this creates room to expand scope and learn quickly inside the Product + Tech organization.
What People Are Saying About Tapestry - Coach and Kate Spade
-
Work-Life Balance: In New York, teams operate in a hybrid setup centered on the Hudson Yards headquarters, combining in‑person collaboration with remote flexibility. Feedback suggests practices like Flex Fridays, meeting‑free focus time, and spaces designed for hybrid work help protect balance.
-
Team Support: The New York hub co‑locates brand and technology groups at Hudson Yards, enabling close cross‑functional collaboration and easier access to leaders. Colleagues in New York are often seen as smart, kind, and low‑ego, creating a supportive environment for relationship‑building.
-
Innovation & Products: At the New York headquarters, Product + Tech showcases experimentation through AI summits and hackathon‑style challenges. Leaders encourage “smart failures,” making innovation a visible part of the local culture.
Recently posted jobs
eCommerce • Fashion • Retail • Sales • Wearables • Design
Provides personalized luxury retail service, builds client relationships, meets individual and store sales goals, and supports daily store operations. Responsibilities include styling customers, cross-selling, using POS and clienteling tools, processing transactions, managing inventory, replenishing merchandise, supporting visual merchandising, maintaining sales-floor standards, and collaborating with teammates. Requires flexible scheduling, customer focus, fashion knowledge, physical ability to handle merchandise, and at least one year of sales experience.
eCommerce • Fashion • Retail • Sales • Wearables • Design
Provides personalized styling advice, product recommendations, and complete-look suggestions to customers. Builds sales through product knowledge, storytelling, customer engagement, and seamless checkout support. Maintains stockroom organization and operational standards, collaborates with teammates, uses POS systems, and supports omni-channel selling. Requires a flexible schedule, retail experience, strong communication skills, and the ability to lift up to 50 pounds occasionally.
eCommerce • Fashion • Retail • Sales • Wearables • Design
Manage sales, margin, inventory, promotional, markdown, and purchase-budget planning for North America stores and ecommerce channels. Analyze trends and in-season performance, identify risks and opportunities, provide business insights, oversee product reporting, and recommend actions to improve financial results. Partner with Buying, Global Planning, Store Operations, Outlet, and Wholesale teams while enhancing planning processes, systems, and reporting.
At a glance
tapestry’s tools
Experts in Java, SQL, Snowflake & other tools welcome.
outside of work
Childcare support and more through new family care benefits.
weekend-ready
Clock out after 1 p.m. via Flex Fridays.
more than just colleagues
Hundreds involved in employee resource groups from Black Alliance and Working Parents & Caregivers to Prouder Together and Asian Heritage Alliance.
