Tapestry - Coach and Kate Spade
All Teams
Product + Tech Team
Top-notch designers are just part of the equation at Tapestry, parent company to famed brands Coach and Kate Spade New York. There are also many tech and digital pros who build a seamless shopping and customer experience. “Tapestry is always trying to be at the forefront of the digital retail landscape,” Senior Director of Testing & Innovation Madison Hajeb said. “Innovation is a mindset that we use to stay customer-centric and always have our user’s needs foremost in our approach.”
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Employee Reviews
Having multiple brands lends itself to professional exploration. Hanifin, for example, has worked in inventory management, global pricing and data analytics. Now she’s on the digital team, supporting sales and events e-commerce features. Throughout, managers and leaders have been instrumental. “People were transparent with me about my strengths and opportunities and took the time to help me grow both hard skills and soft skills,” she said.
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Chaudhry’s team handles Tapestry’s data platforms, ultimately supporting marketing campaigns, customer data management and initiatives like Tapestry’s Loyalty program by leveraging a powerful cloud-native stack. “We've been able to deliver many business-critical initiatives with speed, agility and accuracy largely due to the flexibility and technical depth of our stack and the expertise of our engineering team,” Chaudhry said.
Overseeing A/B testing roadmaps for Tapestry’s brands and e-commerce sites, Hajeb helps validate the digital experiences that resonate with customers. That means being forward-thinking, as seen through a current project to reimagine how to address customer needs while shopping. “Instead of listing questions and answers, we can provide dynamic size charts or tools where the customer can see exactly what fits inside a tote bag,” Hajeb said.
What People Are Saying About Tapestry - Coach and Kate Spade
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Innovation & Products: Product + Tech operates with a test-and-learn ethos (A/B testing, AI pilots, shared platforms) that speeds learning and impact across Coach and Kate Spade. Feedback suggests experimentation is encouraged via “smart failures” and digital centers of excellence that reuse wins.
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Work-Life Balance: Hybrid rhythms, meeting-free blocks, and year-round Flex Fridays create predictable collaboration and focus time for corporate Product + Tech roles. These rituals are positioned to support balance while maintaining in-person teaming at the Hudson Yards hub.
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Learning & Development: Cross-brand mobility, mentorship, and structured programs provide chances to grow skills across data, product, and e-commerce domains. Teams are encouraged to build careers through ideation forums, coaching, and exposure to multiple brand use cases.
Recently posted jobs
eCommerce • Fashion • Retail • Sales • Wearables • Design
Front-line brand ambassador delivering personalized luxury retail service. Drive sales through styling, cross-selling, clienteling, and mobile POS; meet individual and store KPIs; support store operations including inventory, visual merchandising, transactions, and asset protection. Maintain floor standards, assist teammates, participate in training and brand initiatives, and work flexible schedules including nights, weekends, and holidays.
eCommerce • Fashion • Retail • Sales • Wearables • Design
Serve as the front-line Coach brand ambassador delivering personalized luxury retail service, meet sales KPIs, use mobile POS and clienteling tools, support store operations (inventory, visual merchandising, transactions), source and follow up with customers, and maintain service and asset protection standards.
eCommerce • Fashion • Retail • Sales • Wearables • Design
Front-line brand ambassador delivering personalized luxury retail service, meeting individual and store sales KPIs, using mobile POS and clienteling tools, driving sales via cross-sell/upsell and social selling, supporting daily store operations, inventory, visual merchandising, and maintaining a clean, organized sales floor while working flexible store hours.
At a glance
tapestry’s tools
Experts in Java, SQL, Snowflake & other tools welcome.
outside of work
Childcare support and more through new family care benefits.
weekend-ready
Clock out after 1 p.m. via Flex Fridays.
more than just colleagues
Hundreds involved in employee resource groups from Black Alliance and Working Parents & Caregivers to Prouder Together and Asian Heritage Alliance.
