Tapestry - Coach and Kate Spade
All Teams
Product + Tech Team
Top-notch designers are just part of the equation at Tapestry, parent company to famed brands Coach and Kate Spade New York. There are also many tech and digital pros who build a seamless shopping and customer experience. “Tapestry is always trying to be at the forefront of the digital retail landscape,” Senior Director of Testing & Innovation Madison Hajeb said. “Innovation is a mindset that we use to stay customer-centric and always have our user’s needs foremost in our approach.”
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Employee Reviews
Having multiple brands lends itself to professional exploration. Hanifin, for example, has worked in inventory management, global pricing and data analytics. Now she’s on the digital team, supporting sales and events e-commerce features. Throughout, managers and leaders have been instrumental. “People were transparent with me about my strengths and opportunities and took the time to help me grow both hard skills and soft skills,” she said.
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Chaudhry’s team handles Tapestry’s data platforms, ultimately supporting marketing campaigns, customer data management and initiatives like Tapestry’s Loyalty program by leveraging a powerful cloud-native stack. “We've been able to deliver many business-critical initiatives with speed, agility and accuracy largely due to the flexibility and technical depth of our stack and the expertise of our engineering team,” Chaudhry said.
Overseeing A/B testing roadmaps for Tapestry’s brands and e-commerce sites, Hajeb helps validate the digital experiences that resonate with customers. That means being forward-thinking, as seen through a current project to reimagine how to address customer needs while shopping. “Instead of listing questions and answers, we can provide dynamic size charts or tools where the customer can see exactly what fits inside a tote bag,” Hajeb said.
What People Are Saying About Tapestry - Coach and Kate Spade
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Team Support: Colleagues are often seen as smart, kind, and easy to partner with, enabling cross-functional work across Product, Engineering, merchandising, and brand teams. Feedback suggests this supportive environment fosters curiosity, strong relationships, and quicker growth on the Product + Tech team.
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Innovation & Products: Experimentation is actively encouraged, with “smart failures,” A/B testing, and AI hackathon-style events used to solve technical and commercial problems. Feedback suggests this orientation keeps product work close to customer outcomes rather than tech for tech’s sake.
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Learning & Development: Mobility across functions and brands is highlighted, with managers providing transparent feedback and opportunities to broaden skills from analytics to digital product. Feedback suggests this creates room to expand scope and learn quickly inside the Product + Tech organization.
What People Are Saying About Tapestry - Coach and Kate Spade
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Work-Life Balance: In New York, teams operate in a hybrid setup centered on the Hudson Yards headquarters, combining in‑person collaboration with remote flexibility. Feedback suggests practices like Flex Fridays, meeting‑free focus time, and spaces designed for hybrid work help protect balance.
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Team Support: The New York hub co‑locates brand and technology groups at Hudson Yards, enabling close cross‑functional collaboration and easier access to leaders. Colleagues in New York are often seen as smart, kind, and low‑ego, creating a supportive environment for relationship‑building.
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Innovation & Products: At the New York headquarters, Product + Tech showcases experimentation through AI summits and hackathon‑style challenges. Leaders encourage “smart failures,” making innovation a visible part of the local culture.
Recently posted jobs
eCommerce • Fashion • Retail • Sales • Wearables • Design
Provide friendly customer service and styling advice, drive sales through product knowledge and storytelling, maintain stockroom and POS operations, assist with merchandising, work flexible retail hours, and perform light physical tasks like lifting and stock handling.
eCommerce • Fashion • Retail • Sales • Wearables • Design
Provides friendly, accurate checkout service while promoting loyalty programs, add-on sales, and gift cards. Handles cash, returns, repairs, damaged goods, audits, and cashwrap organization. Supports equipment reporting, cashier training, and mentoring while following Coach service and operational standards. Requires flexible availability, physical ability to lift and maneuver merchandise, and the ability to work in a fast-paced retail environment.
eCommerce • Fashion • Retail • Sales • Wearables • Design
Leads retail store operations and sales-floor performance while delivering exceptional customer experiences. Coaches and develops team members, monitors sales data and KPIs, supports recruiting and performance evaluations, implements company initiatives, enforces policies, and assists with HR and conflict resolution. Builds an inclusive, customer-centric team culture and mentors employees on clienteling and relationship-building strategies. Requires the ability to regularly lift 25 pounds and occasionally lift up to 50 pounds.
At a glance
tapestry’s tools
Experts in Java, SQL, Snowflake & other tools welcome.
outside of work
Childcare support and more through new family care benefits.
weekend-ready
Clock out after 1 p.m. via Flex Fridays.
more than just colleagues
Hundreds involved in employee resource groups from Black Alliance and Working Parents & Caregivers to Prouder Together and Asian Heritage Alliance.
