Tapestry - Coach and Kate Spade
All Teams
Product + Tech Team
Top-notch designers are just part of the equation at Tapestry, parent company to famed brands Coach and Kate Spade New York. There are also many tech and digital pros who build a seamless shopping and customer experience. “Tapestry is always trying to be at the forefront of the digital retail landscape,” Senior Director of Testing & Innovation Madison Hajeb said. “Innovation is a mindset that we use to stay customer-centric and always have our user’s needs foremost in our approach.”
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Employee Reviews
Having multiple brands lends itself to professional exploration. Hanifin, for example, has worked in inventory management, global pricing and data analytics. Now she’s on the digital team, supporting sales and events e-commerce features. Throughout, managers and leaders have been instrumental. “People were transparent with me about my strengths and opportunities and took the time to help me grow both hard skills and soft skills,” she said.
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Chaudhry’s team handles Tapestry’s data platforms, ultimately supporting marketing campaigns, customer data management and initiatives like Tapestry’s Loyalty program by leveraging a powerful cloud-native stack. “We've been able to deliver many business-critical initiatives with speed, agility and accuracy largely due to the flexibility and technical depth of our stack and the expertise of our engineering team,” Chaudhry said.
Overseeing A/B testing roadmaps for Tapestry’s brands and e-commerce sites, Hajeb helps validate the digital experiences that resonate with customers. That means being forward-thinking, as seen through a current project to reimagine how to address customer needs while shopping. “Instead of listing questions and answers, we can provide dynamic size charts or tools where the customer can see exactly what fits inside a tote bag,” Hajeb said.
What People Are Saying About Tapestry - Coach and Kate Spade
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Innovation & Products: Work is centered on omnichannel programs, modern cloud/data platforms, and AI-enabled experimentation, with teams running A/B tests and pilots to validate customer impact. Feedback suggests features are often piloted on one brand and then scaled across Coach and Kate Spade, creating varied, high-impact problem spaces.
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Leadership: Technology holds a visible seat at the table—led by a Chief Information & Digital Officer and leaders who emphasize commercial context, speed to value, and shared outcomes with the business. Feedback suggests this executive sponsorship aligns Product + Tech roadmaps tightly to measurable retail results and accelerates omni/AI initiatives.
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Work-Life Balance: Hybrid rhythms anchored at Hudson Yards include year‑round Flex Fridays and meeting‑free focus blocks that are designed to protect flow time. Feedback suggests these practices help teams balance collaboration with deep work, even as they partner closely across brands.
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eCommerce • Fashion • Retail • Sales • Wearables • Design
Provides friendly, accurate checkout service while promoting Coach programs, add-on sales, and gift cards. Handles cash, returns, repairs, damaged goods, audits, and cashwrap organization. Monitors equipment, follows company policies, and supports cashier training and mentoring. Requires flexible availability for nights, weekends, holidays, and peak retail periods, along with the ability to lift up to 50 pounds occasionally and maneuver throughout the sales floor and stockroom.
eCommerce • Fashion • Retail • Sales • Wearables • Design
Assist customers with product selection and styling, provide brand and product knowledge, drive sales through personalized engagement, complete POS transactions, and maintain stockroom and sales-floor operations. The role requires flexible availability, teamwork, strong communication, social media awareness, willingness to learn omnichannel selling, and the ability to lift and maneuver merchandise.
eCommerce • Fashion • Retail • Sales • Wearables • Design
Supports store sales and operational success by welcoming customers, operating POS, handling cash, recommending products, and collecting customer information. Receives and organizes shipments, maintains stock levels, replenishes the sales floor, executes visual merchandising updates, supports social media engagement, and maintains housekeeping and loss-prevention standards. Requires flexibility for nights, weekends, holidays, and peak retail periods, along with the ability to lift up to 50 pounds occasionally.
At a glance
tapestry’s tools
Experts in Java, SQL, Snowflake & other tools welcome.
outside of work
Childcare support and more through new family care benefits.
weekend-ready
Clock out after 1 p.m. via Flex Fridays.
more than just colleagues
Hundreds involved in employee resource groups from Black Alliance and Working Parents & Caregivers to Prouder Together and Asian Heritage Alliance.
