Teams at Tanner Health System

Provide first-line technical support for imaging systems (PACS), troubleshoot hardware/software issues, assist with upgrades and testing, maintain ticket records and knowledge base, and support daily imaging operations across the health system.

Provide primary support for the Epic Willow pharmacy application: triage and coordinate incidents, liaise between technical teams and department users, escalate as needed, maintain Epic certifications, and support pharmacy workflows, regulatory requirements, and integration points.

Serve as the liaison between clinical/operational departments and Data & Analytics to gather and document business requirements, analyze workflows, resolve issues, drive process improvement, and translate needs into actionable technical requirements for analytics solutions. Emphasizes relationship management and collaboration with clinical and business leaders rather than report development.