Teams at TAL Australia

Manage a portfolio of retail life insurance claims end-to-end, assess and finalise payments, engage stakeholders, provide empathetic customer service, participate in case discussions, and ensure timely, accurate claim outcomes in line with policy and authority limits.

Lead a 17-person Financial Control team to deliver month-end close, reconciliations, controls and external reporting. Drive general ledger, reconciliation and investment system implementations, manage external audit and custody arrangements, partner with stakeholders on transformation and ensure governance, transparency and operational resilience.

As a Claims Technical Specialist, you will provide technical guidance across various claims, coach Claims Consultants, and ensure quality outcomes while adhering to compliance standards.