Teams at Tactile Medical

The Senior Business Analyst partners with stakeholders and cross-functional teams to gather and prioritize requirements, document processes, support project planning, facilitate UAT, and drive process improvements. The role manages initiative intake, aligns projects with enterprise strategy, communicates risks and impacts, translates business needs into technical requirements, and supports solution implementation and adoption.

Provides high-level administrative support to executive leadership and key stakeholders. Responsibilities include calendar and travel management, meeting and event coordination, report and presentation preparation, expense and invoice processing, legal document handling, investor relations support, communications, and liaison duties. The role requires managing competing priorities, confidential information, executive contacts, and time-sensitive deliverables while maintaining professionalism and adherence to HIPAA requirements.

Own the technical strategy, configuration, integration, support, governance, and optimization of Salesforce Marketing Cloud and Data 360. Design customer engagement solutions, journeys, automations, data models, identity resolution, segmentation, and activation workflows. Lead releases, testing, incident resolution, root-cause analysis, documentation, compliance controls, and platform improvements. Partner with data and business teams, manage integrations, and mentor team members while ensuring scalable, secure solutions aligned with privacy and healthcare requirements.