Teams at Taager

Manage workforce planning, scheduling, forecasting, real-time and capacity management for the customer service/experience team. Monitor KPIs, use WFM software and analytics to optimize staffing, performance, and cross-functional coordination to meet service levels.

Lead performance management by building data models, dashboards, and forecasts; conduct deep-dive analytics on financials, LTV, and marketing ROI; own rolling forecasts, governance, and strategic projects while mentoring analysts and partnering with cross-functional teams.

Lead and optimize end-to-end supply chain across multiple markets, including sourcing, procurement, demand planning, inventory management, warehousing, fulfillment, logistics, supplier performance, and cross-functional process improvements to support scalability, profitability, and merchant success.