Taager Benefits Overview

Lead end-to-end HR operations including onboarding, offboarding, contract renewals, personnel documentation, employee records, and payroll support. Manage employee relations, investigations, and policy guidance. Administer corporate medical insurance and handle critical cases. Ensure compliance with Egyptian Labor Law, collaborate with cross-functional teams and vendors, and protect confidential employee information.

The End Customer Engagement Manager will oversee the digital journey from order submission to confirmation, optimizing engagement through digital channels and call center integration, focusing on increasing the confirmation rate and enhancing customer experience.

The Head of Customer Success Journey will oversee the post-purchase experience, leading a team to optimize conversion rates through strategic engagement and effective communication. Responsibilities include funnel optimization, team leadership, and data-driven decision-making to enhance customer interactions and maximize revenue generation.