Symplicity Corporation
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The Client Manager at Symplicity will maintain relationships with clients to ensure satisfaction with services, drive adoption of products, and work with clients to achieve their goals. Responsibilities include managing communications, identifying upsell opportunities, and providing training and support.
The Senior Content Marketing Manager will oversee content development and thought leadership, ensuring consistent messaging across the brand and crafting high-level communication. Responsibilities include mentoring junior staff, working with international partners, and developing internal processes.
The Product Support Specialist provides direct support and troubleshooting for clients using Symplicity products. Responsibilities include help desk support, internal training, assisting with data imports, system testing, and serving as a subject matter expert on assigned tasks to ensure exceptional customer service.
The Account Executive at Symplicity is responsible for field sales focused on growing business with existing higher education clients. This role involves developing territory plans, executing sales strategies, managing client relationships, and leading issue resolution efforts, all while effectively communicating Symplicity’s offerings to meet client needs.
The Product Support Specialist at Symplicity provides client support via telephone, chat, and help desk for their software. This role involves troubleshooting, client training, document creation, and assisting with client implementations and system testing while collaborating with various internal teams.
The Implementation Manager will partner with clients to support the implementation and expansion of Symplicity solutions, ensuring successful client outcomes and strong relationships. Responsibilities include executing workshops, managing project deliverables, identifying upsell opportunities, assessing client risk, and collaborating with internal teams to optimize client satisfaction.
The Regional Sales Manager will develop and maintain relationships with prospective clients in the higher-education sector. Responsibilities include identifying sales opportunities, closing contracts, ensuring client satisfaction, and collaborating with marketing for events. The role focuses on executing a sales strategy for revenue growth and customer acquisition.
The Jr. Account Executive is responsible for growing business with existing clients, developing territory and sales strategies, and working with higher-education institutions. This role involves significant client interaction, market analysis, and maintaining positive relationships to meet client needs.
The Information Security Analyst will conduct security audits, manage vulnerabilities, support IT security operations, and coordinate compliance efforts across diverse teams. They will analyze compliance data, implement corrective actions, and deliver security training programs to enhance organizational security.
The internship program at Symplicity Brazil aims to develop technology talents interested in software development and QA. Interns will receive training and gain skills to assist in tasks related to development, testing, and software documentation.