Swift Transportation Benefits Overview

Leads transportation planning and capacity management for a designated operating area. Oversees planners, ensures adherence to procedures, provides coaching and training, analyzes customer bids and capacity, coordinates network repositioning, prioritizes customers, monitors freight service, and resolves operational exceptions with internal teams.

Coordinates the disposition of refused or abandoned freight across refrigerated, dry, flatbed, rail, and logistics loads. Investigates discrepancies, communicates with drivers, customers, vendors, and internal teams, manages open claims and disposition queues, authorizes related costs, documents handling and billing charges, and ensures timely resolution and recovery of expenses. The role also handles high call volumes, data entry, customer portals, and performance metrics.

Provides customer service and freight coordination for truckload shipments. Responsibilities include resolving load issues, developing customer relationships, entering and validating load information, balancing freight capacity, monitoring shipments, tracing deliveries, and communicating updates regarding delays. The role requires strong telephone communication, time management, accuracy, teamwork, and an associate degree or equivalent experience.