Teams at Swapcard

General application opportunity for candidates interested in joining Swapcard, a remote-first AI-powered event technology company. The posting does not specify a particular role, responsibilities, qualifications, salary, or technical requirements. Swapcard highlights its international team, collaborative culture, benefits, remote work flexibility, and multi-stage interview process.

Leads the global Customer Account Management organization across North America and EMEA, owning renewal, expansion, churn prevention, forecasting, and a 20% installed-base growth target. Builds account-based sales motions, coaches managers and CAMs on live calls, establishes qualification and KPI disciplines, runs enablement, maintains CRM data quality, and aligns Marketing, Revenue Operations, Product, Sales Enablement, and Solution Design to drive SaaS customer growth.