Teams at Swap Commerce

Manage and grow a portfolio of strategic, high-revenue SaaS accounts. Act as trusted advisor to senior stakeholders, drive retention, upsell, and expansion, run QBRs, lead escalations, coordinate cross-functional teams, maintain forecasting and CRM hygiene, and translate customer goals into account plans that deliver measurable commercial outcomes.

Own and scale Swap's organic and demand-generation ecosystem: SEO/AEO/GEO, content, CRO, and AI-assisted workflows to turn the website into a pipeline engine. Align paid and organic, run experiments, improve conversion, build backlink programs, and report performance tied to pipeline with RevOps.

Generate and qualify leads, book discovery meetings, and articulate Swap's value proposition. Manage outreach via cold calls, email, and social selling, maintain CRM records, collaborate with Account Executives, track performance metrics, and stay informed on market trends to drive revenue growth.