Teams at Suvoda

Provide phone and email support to global system users, troubleshoot and escalate system issues, document communications, update sensitive clinical production data, collaborate with cross-functional teams, and drive Customer Care process improvements while maintaining regulatory compliance and managing multiple priorities.

Design and develop clinical trial software with a focus on patient safety and data integrity. Collaborate with teams to deliver high-quality features and assist with production issues.

Support employee lifecycle and HR operations including benefits administration, onboarding, compliance, Workday (HRIS) administration, policy development, and process improvement. Act as first point of contact for employee questions, run HR audits and reporting, and identify automation opportunities to streamline HR workflows while independently managing program administration tasks.