Sutherland

HQ
Pittsford
Total Offices: 39
39,547 Total Employees
Year Founded: 1986
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Sutherland Benefits Overview

Compensation + BenefitsCompany CultureCareer Growth + DevelopmentWork-Life Balance + Wellbeing

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers supplemental life insurance

Offers disability insurance

Provides a pension

Offers accidental death & dismemberment insurance

Offers company equity

Offers employee discounts

Offers performance bonuses

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Provides family medical leave

Provides fertility benefits

Offers generous parental leave

Company Culture

Provides commuter benefits

Provides a mobile phone discount

Provides free snacks and drinks

Offers travel concierge services

Utilizes a flexible work schedule

Offers a remote work program

Career Growth + Development

Provides customized development tracks

Job training & conferences

Offers apprenticeship programs

Work-Life Balance + Wellbeing

Offers generous PTO

Provides paid holidays

Offers sabbatical leave

Provides military leave

Offers paid volunteer time

Provides paid sick days

Provides bereavement leave

Offers unpaid extended leave

Offers an Employee Assistance Program (EAP)

Recently posted jobs

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Artificial Intelligence • Analytics
Provide customer support primarily through chat and email, delivering timely solutions, documenting interactions in CRM systems, following procedures and quality standards, escalating complex issues, and using multiple platforms simultaneously. The role requires Romanian at C2/native level, English at B2 level, strong communication and computer skills, attention to detail, multitasking, process adherence, and willingness to work shifts in an office-based Varna position.
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Sutherland

Mobile Telecommunications Support Associate

13 Hours AgoSaved
In-Office or Remote
1 JM, Anupgarh, Sri Ganganagar, Rajasthan, IND
Artificial Intelligence • Analytics
Handles inbound and outbound customer calls about mobile phone products and services. Provides empathetic customer support, troubleshoots technical issues, documents interactions, resolves queries, and escalates complex cases. The role requires strong communication, multitasking, typing, basic computer and Microsoft Office skills, CRM familiarity, flexible shift availability, and onsite training or work.
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Sutherland

Credit Operations Analyst

21 Hours AgoSaved
In-Office
Barranquilla, Atlantico, COL
Artificial Intelligence • Analytics
Manage ticket resolution, B2B account inquiries, and configuration workflows across credit programs. The role requires knowledge of credit cards, consumer lending, loan operations, credit decisioning, credit reporting agency tools, and collections. Responsibilities include handling multiple accounts concurrently, meeting performance benchmarks, supporting client-facing interactions in English and Spanish, and using APIs, basic coding, Jira, and VDI environments.
see all jobs at Sutherland