Sutherland

HQ
Pittsford
Total Offices: 39
39,547 Total Employees
Year Founded: 1986
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Sutherland Benefits Overview

Compensation + BenefitsCompany CultureCareer Growth + DevelopmentWork-Life Balance + Wellbeing

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers supplemental life insurance

Offers disability insurance

Provides a pension

Offers accidental death & dismemberment insurance

Offers company equity

Offers employee discounts

Offers performance bonuses

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Provides family medical leave

Provides fertility benefits

Offers generous parental leave

Company Culture

Provides commuter benefits

Provides a mobile phone discount

Provides free snacks and drinks

Offers travel concierge services

Utilizes a flexible work schedule

Offers a remote work program

Career Growth + Development

Provides customized development tracks

Job training & conferences

Offers apprenticeship programs

Work-Life Balance + Wellbeing

Offers generous PTO

Provides paid holidays

Offers sabbatical leave

Provides military leave

Offers paid volunteer time

Provides paid sick days

Provides bereavement leave

Offers unpaid extended leave

Offers an Employee Assistance Program (EAP)

Recently posted jobs

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Sutherland

Test 09222026 AI interview

An Hour AgoSaved
In-Office
Bogotá, Distrito Capital, COL
Artificial Intelligence • Analytics
This is a test posting with no substantive job responsibilities or qualifications provided. The company description highlights artificial intelligence, automation, cloud engineering, advanced analytics, and digital transformation services.
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Sutherland

Team Manager – Palayan

9 Hours AgoSaved
In-Office
Palayan City, Nueva Ecija, Central Luzon, PHL
Artificial Intelligence • Analytics
Lead a customer service team of 18–20 associates supporting online gaming programs. Responsibilities include managing performance metrics, attendance, productivity, utilization, quality, attrition, queue administration, coaching, training, employee motivation, client communication, issue resolution, reporting, and service delivery. The role requires onsite work in Palayan with night or shifting schedules.
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Sutherland

Quality Analyst

9 Hours AgoSaved
In-Office
Palayan City, Nueva Ecija, Central Luzon, PHL
Artificial Intelligence • Analytics
Evaluates customer interactions, analyzes customer experience metrics, identifies defects and root causes, provides targeted coaching recommendations, participates in calibration sessions, and supports continuous improvement initiatives. The role requires maintaining program expertise through contact handling, producing team-level performance analysis, and improving CSAT, issue resolution, and customer satisfaction outcomes.
see all jobs at Sutherland