Teams at SupportNinja

Leads global revenue strategy and executive commercial functions, including sales, business development, revenue operations, account management, and customer success. Drives growth, profitability, forecasting accuracy, customer retention, expansion, and operational excellence while developing senior leaders and partnering with executives, boards, clients, and strategic partners.

Processes vendor invoices, payments, and employee expense reports; reconciles statements, resolves discrepancies, maintains AP records, supports month-end close and audits, responds to vendor inquiries, collaborates with Procurement, and improves AP processes while ensuring policy compliance.

Owns and grows relationships with outsourcing advisors, consultants, and brokers; recruits and onboards referral partners; manages referral pipelines through sales handoff; coordinates internally on partner-sourced opportunities; delivers partner education, engagement programs, events, enablement content, CRM tracking, and market feedback.