Teams at Superior Auto, Inc.

Build customer relationships, provide customer service, communicate proactively with account holders, resolve issues, and drive collections toward established goals. The role requires prioritizing tasks, de-escalating challenging situations, maintaining regular customer contact, using computer applications, and collaborating with dealership teams. Compensation includes an hourly base rate and performance-based incentives tied to collections and sales.

The Chief Compliance Officer will lead the company’s enterprise compliance strategy and Compliance Management System across four states. Responsibilities include managing regulatory examinations, audits, investigations, enforcement matters, and relationships with regulators and outside counsel. The officer will advise executive leadership and the Board on consumer finance, lending, collections, privacy, employment, and enterprise risk issues while ensuring compliance with applicable federal and state regulations.

Manage customer accounts by providing customer service, maintaining regular communication, resolving issues, and conducting proactive collections. The role requires meeting collection and sales goals, prioritizing tasks, de-escalating challenging situations, collaborating with teammates, and using computer tools. A high school diploma, 1–2 years of customer service or collections experience, Microsoft Office proficiency, and a valid clean driver's license are required.